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Wednesday, October 04, 2006

How Our Auctions Work

We recently received an email from someone who felt that we should change our format and how we conduct our auctions. While we are always open to suggestions, some comments still amaze me... In the following, I have posted my responses to this individual who seems to feel that we shouldn't make money or that we should only offer the goods that he is interested in buying.

(Please note: Spelling & grammatical errors are those of the particular person, as this is copied from the original email and response. Some parts may be slightly modified from the original response, in order to insure clarity of the topic.)

Denny (not the real name, of course)
Thanks for your comments. I'm not exactly sure what is meant or intended by some of the suggestions, but I will offer my responses to each of your comments below. Some auctioneers aren't going to like me much, because I may be giving away some of their "secrets", but we try to help everyone understand how auctions really work, how some other auctions operate, and how WE operate.
---
Comment...........: i would like to make a comment about your auction my opinion is that it is not been done in the right format .

1. the auctioner is not susposed to start with a bid as you do. just offer the item with discription after the first bid is made then go from there

I guess I'm not sure how I should get a bid if a suggested bid is not made, as most people will sit there until they hear a number that they might want to start it at and put up their card. However, I think I know what you may mean... if you've been to other auctions, it seems that the items always get a decent starting bid and almost everything sells! This is because most of those use "House Numbers" and run the bid up to the "reserve" price and sells it back to the house number if they don't get a bid at or above the minimum reserve price that must be met before they can sell the item. A "House Number" is used as a consignor bidder number, since at a reserve auction, consignors or their agent may be allowed to bid. Of course, this gives the appearance that everything gets bids and is sold. There have been many discussions in auctioneer forums about this. While it may not be illegal, in our opinion, it doesn't seem ethical. I'm not trying to fool anyone and I let it be known that we don't use this format. Perhaps I should reconsider my position and do like the others?

2.all high dollar items if you expect to get or even come close to the value then it should be stated as a reserve auction so people will know that it will be going for a higher price.

In accordance with Texas Law, ALL Auctions are With Reserve, unless otherwise stated. This means, unless an auction is advertised as Absolute, then it IS With Reserves. There are very few auctions that are advertised as Absolute. Again, many auctioneers leave it to the buyers perception and don't make a big deal about this, so people may think that nothing has a reserve and HAS to sell. This is completely wrong. At an auction with reserve, it doesn't mean that everything has a reserve, nor does it mean that items without a reserve HAVE to be sold. The reason that the law is written in this manner, is to allow the discretion of the auctioneer to be used to also reject bids that are deemed to be Unacceptably low. An auctioneer has a fiduciary responsibility to the seller to try to get the highest price possible. The auctioneer also has a responsibility to the buyer to treat them in a fair and ethical manner, but this does not mean that he/she is required to sell an item for a two dollar bid if it is deemed to be unacceptably low for the item being offered for sale. So, if an item is worth $500 and someone wants to offer a $10 bid, the auctioneer is not required to accept it. At many other auctions, in an effort to keep this from happening, they may start the item at a higher starting bid and "run through the bid" in the hopes someone will jump in and bid before they sell back to the house number, or if they accept the $10 offer, they may then bid on behalf of the consignor's reserve until they get to the reserve price and sell it back to the house number (if they do not get a floor bid above the minimum reserve). If we do not get a reasonable starting bid, we simply "pass" the item. If an item has a reserve and only one person is bidding, we will bid on behalf of the reserve until it is met or it will be passed if the reserve is not met. However, perhaps you meant that we should announce whether a particular item has a reserve. There is one problem with this (which is why many other auctions use the "house number" and just run the bid up to the reserve)... If an item is announced that it has a reserve, most often it won't even get a starting bid. People want to bid, but if they are told it has a reserve, they automatically think it's going to sell too high (as implied in your statement) and won't even bid. While we have very few items with reserves, MOST of the items we do have with reserves tend to sell for more than the reserve price. This is because we do not allow consignors to give unreasonably high reserves or we won't accept their goods.

A primary point I would like to point out... we had bidder leave an absentee bid for a RedWing Crock of $200, because they had to leave for a little while and didn't want to miss it. We explained that it would be opened for bidding at one-half of their their absentee bid and that we would bid on behalf of their maximum absentee bid. The person came back before we brought it up and we pulled the absentee bid. I asked for $100 to start the bidding and they didn't even raise their card. When we passed the item, someone called out $25, which we felt was unacceptably low. Therefore, as I stated above, the auctioneer is responsible to obtain a reasonable price for the consignor and the bid was rejected. Perhaps we may need to reconsider our position and do it like the other auction houses that sell it back to a house number?

Please keep in mind... if you consigned goods to our auction, we would offer you the same consideration to help insure that your items weren't sold for an unreasonably low amount. Bargains are one thing... but, if I only had a $25 bid on a $500 item, I don't think you'd be too happy with me, as a consignor, if I sold it for $25. However, if I tell the bidders that this item has a reserve, then the likelihood of even getting a bid is almost zero. Therefore, we do not announce reserve prices or whether the item even has a reserve. This helps to get the bidding started and most often results in a sale.

3. an auction is susposed to be fun not if you dont get what you want for a item then you want (sic) sell it.

Most of Comment #2 addresses this.
Most of the items we offer, do NOT have Reserves and if we get a bid, IT SELLS! However, if no bid is offered or a reasonable bid is not offered, it is "passed," as stated above.

4.give better discription of all merchandise

We try to describe the merchandise to the best of our ability. We encourage everyone to attend during the Preview time and inspect all items prior to bidding. Most people that have an interest in an item, already know what it is and are waiting for it to come up for bidding, as they have seen the item while they were Previewing before the auction started. If we have a particular item that we feel needs a more detailed description, such as some higher dollar items, we may spend a few moments to make sure everyone knows what it is and in some cases, a little education or history on the items and perhaps it's retail value. However, we don't have the staff or the time to research every item and we leave it to the Bidders to determine how much they are willing to bid, as they may often know more about an item than we do. If we have a particular item, such as the Roseville or Red Wing items in a previous auction, we try to find out a little about the item, but we can't do this for everything. It's up to the bidder to make their own decision on the item and bid according to their own judgment.

5.expect that not everyone likes japan made items try some good old usa made items.
6.never offer junk you cannot expect to succeed in being a better auction house if you continue in operateing that way and you wonder why people leave or you cant draw more people in to your auctions.

We have a wide assortment of items, from "Japan" to "good old U.S.A" and other parts of the world. While one person may not care for "Made in Japan," there are many others that collect them. Those that are looking for the "Japan" items may be patiently waiting for those items, while we're also selling McCoy, Hull, Roseville, Red Wing, Haegar, Rosenthal, and other items. Some are looking for smalls, general household goods, furniture, and many other things and are also waiting through the other things they may not have an interest in... Our auctions usually feature 350 to over 500 items, which sometimes is more than we may be able to get to in the evening. If a particular item did not make it to the auction block this week, it could possibly show up again next week or within a couple weeks or so.

As far as "junk"... I'm not sure which items you are referring to... I had one person tell me that they thought Roseville was junk, but to others it is HIGHLY collectible (not to mention, expensive "junk"). The old adage "One man's junk is another man's treasure" has real significance in the auction business. We try to offer a wide variety of goods to suit the varying interests of those who attend. By the same token, I'm often surprised at what some people bid on and how much it sells for, when I didn't think it was worth much. By the same token, I'm sometimes surprised by how little a particular item brings.

7. some of what you call antiques has been repaired and not by a restorer.

You are correct in some cases. We also have a lot of items that are brought in from estates that we must sell. If it is a high value item that the person tried to repair, it may still be offered, although we know that it won't bring anywhere near what it might have. But it doesn't mean that is doesn't have an interest to someone. If it still doesn't sell, it may end up in a box lot. We do not normally accept such items from a Consignor. But, if it's an estate, in most cases we have to take everything and try to get the best price for the estate, as we are expected to do so by law and the administrator of the estate. Sometimes, we may miss things and not realize that an item had been repaired, unless someone points it out. We're human, but we do try the best we can to make sure that people know what they are getting. However, this is an auction and like all auctions, everything is offered "as-is, where-is" and the buyer is responsible for making their own determination of condition, value and suitability of the items prior to bidding.

8.and be reasonable you should always offer a 30 day return policy

As I stated, this is an auction and like most EVERY auction, everything is sold "as-is, where-is" with no warranties or guarantees expressed or implied. This is standard throughout the auction business. If I state that an item works, then we have made a guarantee and we will stand by it. If we weren't able to show that it worked when it was brought up and you get home and it doesn't work, as long as you contacted us promptly to report the problem, we would be happy to refund you for the item. Otherwise, it is up to the bidder to determine the items' condition, size, quality and value, separate and distinct from any representation made, as stated in the Terms & Conditions of almost every auction in the U.S.A.

9.and finaly its not all about the auction house makeing all the profit its also about the people that attend the auctions to get fair deals also

If we don't make a profit, we won't be around very long. There is no business that can sustain a loss a stay in business. So far, we aren't making a profit, yet. People attending our auctions have definitely been getting fair deals, as many items may sell for less than they should. What is considered fair? Would you consider it fair if you were the seller and your items were sold for only a small fraction of their wholesale value (not to mention the retail value)?
Or is it that it just appears that some items are selling lower at other auctions and being sold to a house number? Perhaps we need to reconsider our operations and start using this method also?

We're trying to run an honest and ethical auction. It's hard to do when you're trying to also overcome the perceptions that so many people have, when they've seen it done differently and think that things are selling, when they're not. But, we hope to build our customer base on our reputation of honesty and try to help others understand that we are the ones to come to if you want someone that you can trust.

If you would like to come by, we would be happy to sit down and talk about the auction and listen to your suggestions and try to see how we can all learn from each other.

Thanks,
Jim & Patricia Ford
Texas-National Auctioneers
Office: 281-479-7848
http://www.t-na.com

Tuesday, August 29, 2006

Unlicensed Auctioneer Sentenced To Six Days In Jail

Update on Drake King... it's about time these guys
get caught. (He's not the only one out there that's
doing this.)

Acting on a complaint from the Texas Department of
Licensing and Regulation (TDLR), troopers from the
Texas Department of Public Safety arrested King on
May 23, 2006, while he was conducting an auction at
Drakes Auction Co., 2650 Louetta Road in Spring. He
was charged with acting as an auctioneer without a license.

Drake King, owner of Drakes Auction Co. in the
community of Spring, pleaded guilty Wednesday in
Harris County Court at Law No. 13 to a Class B
misdemeanor charge of auctioneering without a license.
In addition to the six-day jail term, Judge Mark
Adkinson assessed a fine of $500.



My Notes:
Considering that he continued his disregard
of the law, what amazes me is the light
sentence he received... "6 days in jail and
a $500 fine." After all, he was given REPEATED
warnings by the TDLR and he just ignored them.

NEW UPDATE (Sept 2007):
This information is Public Information and can be
found on the TDLR website, as well as the Houston
Community Newspapers website and other chat forums
on the internet. In addition, the TDLR sent out
emails reporting this story to everyone on their
email list.

Drake King apparently found this blog and left a phone message and sent an email expressing his displeasure about these posts. In his email, he stated, "You stepped on the wrong toes". I certainly take this as a threat and will respond with any and/or all measures that may be required, should he wish to pursue the matter. In addition, I have contacted the Police regarding the apparent threats, therefore they
have been duly noted.

While we all make mistakes in our lives, I certainly hope that Mr. King will reflect on his past actions and learn from them, as opposed to threatening others with the intent to cause more trouble. If he wishes to pursue his  interests in the auction profession, he could still do so in the future, as Texas law states:
An individual is eligible for an auctioneer's license if the individual:
has not been convicted of a felony during the five
years preceding the date of application.

I hold no grudge against Drake King and if he is interested in considering such a career, once he has met the requirements of the law, I would always be willing to give anyone a chance to better themselves. He can walk in my door at such time and I would be more than willing to see how I could help him in pursuing the career.

I responded to his email, and have not heard back from him. If Mr. King wishes to discuss the matter of this blog, he is also welcome to do so... as long as it is a positive effort to resolve matters, rather than leaving threats.


If you're looking for an honest auction, visit our website at http://www.t-na.com

Friday, May 26, 2006

Houston Man Arrested for Auctioneering Without a License

The following was received from the
Texas Dept of Licensing & Regulation:

May 25, 2006
For Immediate Release
Contact: Patrick Shaughnessy
512-463-3208

AUSTIN * Although he had no auctioneer license,
Drake King of Houston opened Drakes Auction Co.
in the community of Spring and served as the
company's auctioneer. But King's father, a
licensed auctioneer, turned him in to the Texas
Department of Licensing and Regulation (TDLR)
for unlicensed auctioneering. His mother also
filed a complaint against him with TDLR.

Despite repeated warnings from TDLR, King continued
to run his auction company without a license. On
May 3, 2006, the Texas Commission of Licensing and
Regulation issued an order fining him $4,000 and
requiring him to stop acting as an auctioneer until
he was licensed.

On Tuesday, May 23, an auction King was conducting
in Spring came to an abrupt end when he was arrested
by the Texas Department of Public Safety on a charge
of acting as an auctioneer without a license, a
Class B misdemeanor punishable by up to six months
in jail.

Along with Drakes Auction Co., at 2650 Old Louetta
Road in Spring, King also operates drakesauction.com
and D&S Auction on the internet.

"Auctioneers are licensed and regulated because
they are in a position of trust that would allow
an unethical individual to take advantage of both
the buyers and sellers," said William Kuntz, TDLR's
executive director. "That's why acting as an
auctioneer without a license is a crime. And that's
also why we will take whatever steps are necessary
to shut down unlicensed auctioneers."

King formerly worked for an auction company owned
by his father and held a license as an associate
auctioneer. Associate auctioneers may work only
under the supervision and in the employ of an
auctioneer. After his association with his father's
company ended, King started his own company and
continued to act as an auctioneer. Because of this,
each of his parents filed a complaint with TDLR
accusing him of operating without a license.

King applied to TDLR for an auctioneer's license
in 2005, but his application was denied because
of prior criminal conduct. He was convicted in
2000 and 2003 on felony charges of burglary and
in 2001 on a misdemeanor charge of making a
terroristic threat.

------
If you're looking for an Honest Auctioneer,
or if you have any questions about auctions,
contact us through the Texas-National Auctioneers
website at http://www.t-na.com

Saturday, May 20, 2006

How Do Reserves Work?

It seems everyone has their own idea how an auction is suppose
to work. We had this man tell us that, he felt that if an item had
a dollar bid, then it should be sold for a dollar. As we talked for
a while, he indicated that he might want to consign some things
to our auction... I asked him if we could sell his stuff for a dollar?
Of course, he said "NO!"... well, I think he finally understood.

In the State of Texas, ALL auctions are automatically considered
to be "WITH RESERVE", unless specifically stated that it is an
Absolute (without reserve). If there is only 1 item in an auction
with a reserve, then the auction can NOT be advertised as "absolute".

Now... I had another person tell me that she didn't like it when
there were bids on an item, but the item was "Passed" anyway.
The reason the item was Passed, was because the bidding didn't
reach the reserve price. Then she said that we shouldn't drop
below the reserve price. Well, as the saying goes "It doesn't
matter where it starts, it's where it ends that counts"... She felt
that we should announce the reserve. However, that isn't fair
to the consignor. Often, people don't know what something is worth,
but in a true market, it is worth "what a willing buyer is willing to
pay"... and "what a willing seller is willing to sell for". So, the seller
sets a reserve (minimum) that they are willing to accept, with the
hopes that there is 2 or more people that are willing to pay more.
The winning bidder has only paid one bid higher than someone else.
This is the fair way for an auction to work. However, if the reserve
is announced, then it may give a perceived value and it may not go
any higher, even though it's actual value may be much more...
hence, it is not fair to the seller.

This same lady told me that she goes to other auctions and they don't
Pass items... it appears that EVERYTHING is SOLD!
Did you notice that I said "appears"? The reason for this is that
most auction houses use one or more "House Numbers". If the
item doesn't reach the reserve price, it is sold back to a House
Number. This is completely legal, as long as it's announced that
the seller is allowed to bid and the "house number" is basically
used as a consignor bidder number. Then you say... but it's not
there at the next auction... true, because the auction house may
require the consignor to pick up their stuff that didn't sell after
the auction or it's sent out to another auction somewhere else or
possibly stored away for a while.

We don't always require our consignors to pick up their goods if
they don't sell. That means it might possibly be there at the next
auction (if the consignor so desires). So, if it doesn't meet the
reserve, we will "Pass" it.

We normally don't accept Reserves, except for expensive items.
However, we will only accept "reasonable" reserves. What do we
consider reasonable? That often depends on the particular item.
But, remember... this is an auction! It is NOT a means of getting
Full Retail Value. It is a means of moving items quickly and without
the hassles of "dickering", reducing the "holding costs" and advertising
costs normally associated with selling an item. These costs add up and
you may find that your actual profit is drastically reduced when you
add up these costs. In the normal market, a seller asks a price and
the buyer usually tries to negotiate a lower price. At the auction, the
bidders determine what they are willing to pay on a given day... the
bidding starts at whatever point the bidders wish to start the bidding
and it goes UP! until the last successful bid WINS!

We encourage people to ask questions at our auctions. If you don't
understand, we'll be glad to explain it to you... don't be afraid to ask.
I hope this helps to enlighten everyone, so that the auction experience
is FUN!

If you have any questions, contact us through the Texas-National
Auctioneers website at http://www.t-na.com

Thursday, May 18, 2006

Absentee Bidding

I received an email with a question about how some auctioneers
handle Absentee bidding.

"mizbob" wrote:
I recently attended an auction where an absentee bid had been
left. I happened to be at the counter registering when
someone
called to leave a bid on an art print and heard the
auction house
side of the exchange. The buyer left a high
bid of $970.

When the print came up, the auctioneer did not start the bidding
where he had started the other prints at $50-75,
but said he had
a `sealed' bid of $970 and asked if anyone
wanted to bid more.
Frankly, if the print had started at
the $50 level, it probably would
have brought about
$250-350, max. Of course, no one over-bid
the amount
and the left bid `carried the day'.

Personally, I think this is a very ugly practice that smacks of greed.
"After all, if I can get $970, my share (commission)
is higher." (No,
he didn't say that, but you know that's what
he was thinking.)

Frankly, I believe that will eventually backfire on him. I, for one, will
NEVER leave a bid at his auction. Just
because I'm WILLING to
pay that much doesn't mean
I don't hope to buy it for less. And you
know if the buyer
had been there, he wouldn't have started the bid
at that
amount. The whole thing seems like cheating.

Can anyone tell me a good reason to do this kind of thing? He is
only the 2nd auctioneer I've seen do this and I no
longer even
attend the other man's auctions. He has
proven to be less than...
above-board, shall we say?, in
other areas.

I look forward to hearing your thoughts on the subject.

Thank you,
Bobbi

My Reply:
The point you bring up is one that I've heard other auctioneers
talk about on many occassions. I'll provide
the two sides of this
subject as I've heard them rationalized.


On one side... the auctioneer is basically acting on behalf of the
seller and it's the auctioneers duty to the consignor
to get the best
price for their merchandise. So, if there is
an absentee bid, then
that's where they start the bidding.
Since this is the amount the
buyer was willing to pay, then
it's fair to both parties, as it is the
price that a willing buyer
and a willing seller are both agreed to
(as long as it was
more than any reserve price that might be
held on the item).


On the other side... the auctioneer must be fair to the buyer. That
doesn't mean that they have to give them everything
at the lowest
possible price, which is especially apparent if
there is a reserve
on an item. In fact, if there is a reserve
and only one person is
bidding, the auctioneer may also bid
on behalf of the reserve
(the seller's minimum sale price)
until the reserve is met. Of
course, in your story, the
absentee bid was apparently much
higher than any reserve
(if there was one)... so, where should
the auctioneer start
the bidding? I suppose that is up to the
individual auctioneer.


I can only tell you how I handle absentee bids. I may take one of
two different possible actions.


In respect to your story, I may try to start the bidding on the floor,
only because similar items had already been sold.
I would then
bid on behalf of the absentee bid. In this case,
I feel that this is
"fair" to the buyers and the consignor
(since any reserves were
apparently already met in
previous transactions).

On the other hand, if I am calling for bids and backing down to
find someone to offer a starting bid, I may start
the bidding at
approximately half of the absentee bid.
Since the absentee
bidder was willing to pay twice that
amount, then they are still
getting a deal if they get it
for less than the maximum amount
they were willing
to pay. It's definitely fair to the consignor, as
they
received much more than expected, as long as it's above
any reserve price that they required.


I hope this provides a little insight to the auction from both
perspectives.


Jim

"mizbob" wrote:
Hi Jim
I agree wholeheartedly with your way of handling left bids. Most
of the auctioneers I've had dealings with do
the same thing. It is
really unfortunate that the rest do
not, as I think they lose out in
the long run. Only very
rarely will I or my friends leave a bid with
them, and
when we do, we leave less than half of what we're truly
willing to pay. I have passed on several things I would like to buy
because of their attitude. [Most of them seem
rather arrogant as
well but that could be just because I'm
irritated by the way they
handle it. :^)]


As you say, you have to be fair to both the consignor and the buyer.
The way you do it is.

Thank you for your reply,
Bobbi

---
If you have any questions about auctions, contact me through
the Texas-National Auctioneers website at http://www.t-na.com

Tuesday, May 16, 2006

Garage Sale Guru

Unfortunately, there are times when we have all
entered into contracts, which we may not read
thoroughly or understand everything we are
agreeing to. While trust can be a good thing,
you should also ensure you know what the terms
of the agreement entail, whether it is on paper
or just a handshake. In most cases, I always
try to go through my contract with my clients,
so they understand what they are signing. It's
also the reason I go over the buyer terms of the
auction before we start and encourage my buyers
to ask questions.

The following is an email correspondence with a
lady who felt she had been mis-led...

mary brown wrote:
I have just had a horrible experience with an
"estate sale" professional in Edwardsville,
Illinois. I was misslead by this garage sale
guru. No pre sale inventory was done. The
"sale" was conducted as if it was truely a
garage sale. I was told that I would have
a final accounting of the items purchased
and now three weeks later, I can not get
this person to respond to my requests for
the records.

His card says that he is a member of the
antique & appraisors association - Mid-Am.
I can not find this association and was
wondering if you are familiar with them
or could direct me to the appropriate people
that could take action and make sure that
another person does not have the horrible
experience that I have had.

During one of the most stress full times of
my life, I was miss led by a "family friend"
and my family has been VIOLATED.
Please help me.
---

my reply:
I'm not familiar with Mid-Am. An Estate Sale
is basically a garage sale type of event,
which is conducted by a third party on your
behalf. Whether or not they did a "pre-sale
inventory" would only be required if it were
specifically indicated in a contract. However,
they should normally provide an accounting of
all items sold.

As far as the terms of your estate sale, I
hope you had a written contract, as that
would normally determine the time that he
has to complete the accounting.
---

mary brown wrote:
Jim - thank you so much for responding to
me. When an estate sale is held, do you
price items at or near the appraised value?

Here are three examples from my experience:
Seven years ago two copper "horse head"
pictures were appraised at $250 each.
They were sold at the estate sale for
$10 each. At the same time seven years
ago, an antique cupboard was appraised at
$3,000 - estate sale price was $125.

Does this sound right?
---

my reply:
Since I am only responding to the info
you have provided and did not see the
merchandise, it is difficult to determine
whether the appraisals or the price it was
sold for was the "proper" value.

There are various factors that may be used
in an appraisal and they do not always
reflect the actual Market Value. Market
values also fluctuate. Right now, antique
values have diminished considerably compared
to 3-5 years ago. Art is always a difficult
product to sell at market value, as it may
take a long time to find the Buyer that will
pay the price.

An appraisal is one persons "opinion" based
on their particular efforts to determine a
value.... some are more thorough than others
and may have different results, so it is
difficult to determine whether the appraised
value would be considered "fair market value".

Appraisals are often based on data collected
and it depends on the source of the data and
how many comparisons were used to determine
the "current value". Often, an appraiser may
only be able to find one comparable that is
similar to the one he/she is appraising and
will use that value for the appraisal, but
it may not reflect the current Market Value,
as the item used in the appraisal may have
been slightly different and unique and/or
it's condition may have been pristine and
therefor command a higher value than the
one being appraised.

Estate Sales and Auctions are "liquidation"
efforts. I try to educate my clients so
they better understand the sale. With either
form of sale, the price of a single item
should not be looked at, but instead the
client should look at the end result (the
overall amount that the sale brought in),
as an average of all the items sold to
determine if the sale acheived the desired
results. While some items may not bring what
may have been expected, other items may sell
for more than expected, therefor the overall
average value at the end of the sale is what
should be the determining factor for a
successful sale. If there were items that
you would have kept rather than selling for
less than a specific price, that amount
should have been made known prior to the sale.

Given the above statements and from my
experience as an auctioneer, the pictures
probably would not have sold for even half
of the appraised value in this form of sales
event. By the same token, it is not possible
for me to determine if the cupboard was
accurately appraised or if the appraisal
value was a "true market value" for the
item on today's market.
---

mary brown wrote:
Thanks, Jim. I appreciate your help - wish
I had known you last month at this time - I
would have brought the items down to TX and
asked for your help - anyway, I guess you are
right - the end result is what matters -
31 pages of inventory for the post sale were
sent to me today - net value was 11,000.
---

As I said at the beginning, sometimes it
just helps if you know what to expect.
ASK questions BEFORE you enter into any
agreement.


Monday, May 15, 2006

Will Gas Prices Effect the Auction Industry?

Another auctioneer brought up this question:
"I wonder if any auctioneers are seeing any decrease in
attendance at auctions attributable to the current high
gas prices? Do you think we will be affected seriously?"

Wow! Talk about a topic! Although, this isn't even
one that the economists can agree, as to the particular
impact that this is going to have on our economy. However,
we can look back on a little not-too-distant history and
see how it has impacted us in the past.

We go back to around 1973 (or was it 74? how time starts
to become just one big blur)... Some of you may remember
the big Oil Embargo!!! Gas prices shot up and everyone
couldn't understand how they were going to afford it. Of
course, we've seen this same scenario to some degree in
the not-so-distant past. How did it effect us overall?

Well, it DOES effect us... at least for a little while.
Then it just becomes a matter of what we learn to
live with.

Of course, it may also cause the next recession to come
about just a bit sooner. Yep! A Recession! Another one
of those "normal" occurances that are just part of the
economic cycle. Remember the mid-80's? The bottom fell
out on the S&L's... (I remember another auctioner was
doing pretty darn good back in the S&L crisis) and then
a long stretch of excessive growth through the 90's...
and a "correction" (mild recession?) around 2000-2001.
They usually pop up about every 10 years or so.

How will we be effected? About like most other businesses
to some degree. At first, we will see a short period that
our buyers will slow down on their spending. Maybe a few
more than usual will stay home. But as time passes and
they get used to the idea that life goes on, they will
start coming out again.

The key to making it through the slow-down that this may
cause, is just being able to sustain through the short
term... although sometimes it may seem like a long time
while we're bearing it out.

Just keep in mind, if worse comes to worse, and the
potential recession becomes the next great depression...
The money doesn't go away, it only changes hands. While
some may suffer, others will profit and capitalism will
live on. At the same time, while prices may dump, there
will be a lot more product to sell and maybe different
people to sell to. It just means more work to make the
same amount of money and to a few, maybe a lot of money.
You've just got to try to keep your finger on the pulse
and be ready to act whether it picks up or slows down.

Well, that's about how I see it anyway.


Saturday, May 13, 2006

Running the Bid to Protect a Reserve

The following is my response in a forum, concerning the way some auctioneers "run the bid". Some auctioneers feel that this is okay, because so many others do it, as well as some of the "big" auction houses. As you will note in my response, I do not concur with this manner of auctioneering.
- - - - -

Just because a particular "big" auction company does something, does not make it right, ethical or legal. You will recall that it wasn't so long ago that one of the "big auctions" was fighting court battles due to their "normal" activities, not to mention selling illegal/stolen goods. The old adage, "just because everyone does something, doesn't make it right" certainly applies to this.

As I stated, no one is reinventing the wheel. Some auctioneers sell to a house number, while some "pass" the item. We use the "pass" as opposed to using a house number. It doesn't make things flow any differently. However, this is not the point that I find a problem with.

One of the most controversial subjects about auctions is the use of phantom bidding, which is utilized in "running" a bid. There are a lot of articles on the internet, many from law firms, discussing the legalities of this practice and it's associated meaning.

Steve Proffitt is general counsel (lawyer) of J.P. King Auction Company, Inc. is also an auctioneer and instructor at the Reppert School of Auctioneering in Auburn, Indiana, and at the Mendenhall School of Auctioneering in High Point, North Carolina. As a Virginia auctioneer and lawyer, Steve Proffitt, makes some good points in some of his articles. As he states in one article...
"History shows that auctions have a long record of bad conduct. Indeed, I have often said that when it comes to auctions, fraud is Public Enemy Number One. This includes the widespread use of shills, phantom bids, hidden buy-ins, selling unannounced reproductions and fakes, allowing unannounced seller bidding, abuses in the advertising and conduct of absolute auctions, intentional clerking errors, and other forms of deceit, misrepresentation, and trickery that often occur."

Let's take a closer look at the phantom bidding practice and similar practices used by various auctions.

Auction sales psychology works because it is based on perceptions of the the public (as does all other marketing and sales). This is also where problems lie and potentially bear the implication of dishonesty and possibly fraud. Yes, the auctioneer posts notices of reserve bidding in their terms and conditions (as required by law) and they may even announce it at the beginning of the auction. But, we also know that most people don't necessarily understand what it means, nor do they question it. Most sit through the opening announcements chatting with others, while they wait for you to get through the boring statements and 'get on with the auction'. They come to the auction with the perception that "everything sells to the highest bidder and there are BARGAINS! to be had". So, when bidders start looking around and notice that no one actually seems to be bidding, they feel that the auctioneer is just another one of "those crooks."

The problem: "running" a bid, when no one is bidding... How can this be justified?
At auction, it is the "competitive" bidding which determines the final selling price. Of course, if there is a reserve (and appropriate notice is given in the terms of sale), then the owner or agent, i.e. auctioneer, may bid against other bidders, up to the reserve price. They may do this if they are BIDDING against someone who is actually bidding, which in effect means the seller is "buying back" their own property if it does not reach the reserve.

Is "running the bid" ethical? If you are calling for the next bid, and the current high bidder mistakenly holds up their bid card again, do you accept this bid against their previously held bid? I assume most auctioneer's answer to this is "NO", as most ethical auctioneers will let the person know that they already "have the bid".

The act of competitive bidding must occur between two or more persons. How can one person (the seller) bid against their self, as is the case with "running" the bid?
Therefore, how can an auctioneer justify "running" the bid against the reserve? This in effect is the seller bidding against himself, as there is no competing bid.
Since this implies that the seller is bidding against their self, this is where it becomes phantom bidding, which makes it appear unethical.

Now, keeping in mind the previous statements about marketing psychology, we have to look at it from the buyer's perceptions...
To make the point, I'll reference another article from Steve Profitt, in which an auction-goer sends him the following question:

I've been going to auctions with reserves for over 20 years. What's bothered me all this time is how auctioneers deal with reserves when the reserve price is not met.

I have no problem with the practice of using reserves. Reserves are part of the auction business because they protect the seller against a weak market where there is little or no demand for the item. However, in my experience, the majority of auctioneers call "sold" and use a "buy-back" number when the reserve is not met. Most bidders assume the item has been sold. In my area, I know of only two auctions where the auctioneer explicitly states, "Pass" or "The reserve has not been met." In these auctions, the bidders know the item was not sold.

Webster's dictionary defines "sell" as: "To give up to another for money or other valuable consideration." An owner cannot buy something he already owns. So to use the term "sold" as a buy-back for the owner is deceptive and misleading. It causes bidders to falsely believe that the auctioneer actually sold the item for the price stated. I think this practice is as egregious as phantom bidding.

What is the legality of "buy-back" bidding? If it's legal, wouldn't it be more ethical for an auctioneer to let bidders know that an item did not meet the reserve, rather than call "sold" under a phantom buy-back number?


You can read the entire article and Steve Proffitt's response at:
Auction Law and Ethics: Do You Want to Know a Secret?

I provided this reader's question only to show my point, that even educated auction-goers find such tactics as potentially dishonest.

Therefore, this is where I try to set myself apart from others. I do not "run the bid", although I will bid on behalf of the reserve only against a sole bidder. If the item doesn't make it to the reserve, I normally just "pass" the item, rather than sell to a "house number." Of course, I've also had bidders complain about this and heard such statements as "wasting their time". So, one might question if their perception of an item being "sold" is worth their time.

I have to agree with Steve Proffitt on this particular point:
"The knowledge that many auctioneers have about legal requirements and ethical duties has largely come from other auctioneers. That's unfortunate, because a good amount of this "knowledge" is wrong. Indeed, some auctioneers have done so much wrong for so long they've come to believe it's right—but it's not. It's just repetitious wrong."

The biggest problem with the "norm" is that it can continue to cause potential damage to the auction industry due to the public's perception. My biggest advantage to the "norm" is that, as more people learn about these things, the more I will benefit, as I will be one of the few that they will be seeking out as an "honest" auctioneer. I am not implying that all other auctioneers are dishonest, but you can bet that I'll use that perception to my own marketing advantage to stand out from the rest. One of the best testimonials I ever received was when a retiring auctioneer, Del Lemons, announced to his crowd at his last auction "Folks, I want to introduce you to an honest auctioneer... Jim Ford. If you want to attend a good, honest auction, then see him and get one of his business cards." I want all my customers saying the same thing!
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If you're looking for an Honest Auctioneer, you can find me at http://www.t-na.com

Welcome to Texas Auctioneer

Since this is my first entry, I will start with... Welcome to the Texas Auctioneer blog.
This will be used to provide my thoughts on the Live Auction industry, as well as information that will help to educate the general public about auctions. Keep in mind, topics are based only on my opinion, understanding or knowledge and are not to be used as legal opinions. However, I feel I have a fairly good grasp on this business and don't mind sharing the pro's and con's of the industry.

Bookmark this one and check back often.